Call and manage your patients automatically with AI
IGEA is an AI phone receptionist that manages patient communication: it answers calls 24/7, books appointments in real time on the calendar, and handles reminders, rescheduling and outbound calls.
Half of the day disappears into calls and follow-ups.
Everything else slows down too.
Bookings, rescheduling, reminders, and patient communications take up valuable time and slow down the center’s operations.
When responses do not arrive quickly, the team keeps chasing messages and patients wait too long.
Time lost in admin work
Average share of the day absorbed by calls, follow-ups, and manual communications.
Incoming calls and bookings
Rescheduling, recalls, and reminders
Too-slow health and marketing communications
Your AI modules suite for the center, ready to use.
Three integrated modules to manage bookings, communications, and patient re-engagement without operational friction.
Booking Module 24/7
Handles bookings over the phone, answers patients, and reduces the load on the front desk.
Recall Module
Sends automated patient communications by call, SMS, or notifications in a timely and controlled way.
Growth Module
Runs marketing campaigns to bring patients back to the center with targeted automated messages.
How it works
A seamless flow.
From call to appointment, without lifting a finger.
Incoming Call
The patient calls the clinic. If the line is busy or after hours, IGEA answers instantly.
Mario Rossi
In arrivo
AI Understanding
The AI analyzes the request, identifies urgency, and checks availability in real-time.
Direct Action
The appointment is booked directly onto your management calendar.
Checkup Visit
10:00 – 10:30
Mario Rossi
New Booking
Lunch Break
Smart Confirmation
The patient receives a summary SMS and an automatic pre-visit reminder.
Hi Mario, your appointment with Dr. Bianchi is confirmed for Monday 14 at 11:00.
Benefits
Everything you need. No fluff.
bento.section.subtitle
Natural Vocal AI
Deep understanding of dialects and medical context. A human, fluid, and contextual dialogue.
Fluid Agenda
Instant sync with Google Calendar and major medical management software.
GDPR Security
End-to-end encryption and full regulatory compliance. An impenetrable digital vault.
Management Integrations
Connects natively to your existing management software. Instant Plug & Play.
Ticket Management
Sends confirmations and reminders to patients to reduce no-shows without burdening the reception.
Automatic Bookings
Real-time bookings, rescheduling, and cancellations, without slowing down the front desk.
Time Saved
4h / day
Everything configured to your needs, turnkey
Every clinic is different. Igea adapts to your workflow: we customize the voice, questions, language and protocols together — no coding required.
Turnkey setup
From contract to first call
Analysis of your clinic workflow
Custom configuration of Igea
Testing & validation with your team
Go-live & ongoing support
Live in a matter of days
arrow_forwardHear the difference.
A natural audio experience. No robots, just fluid conversation.
Audio demo
Prenotazione ortopedica con Igea
IGEA Assistant
Ciao Paolo, sono Igea, l'assistente virtuale dello studio medico Mantovani. Come posso aiutarla?
Patient
Buongiorno, vorrei prenotare una visita perché mi fa male la spalla.
IGEA Assistant
Mi può dire se il dolore riguarda le ossa, la pelle o un altro distretto, così la indirizzo subito?
Patient
Credo sia ossa.
IGEA Assistant
Perfetto, allora procedo con la prenotazione in ortopedia.
Patient
Ok, va bene in ortopedia.
IGEA Assistant
Un attimo che controllo la disponibilità. Per che giorno e orario preferisce la visita?
Patient
Per settimana prossima, tipo martedì pomeriggio.
IGEA Assistant
Controllo la disponibilità per martedì 14 aprile 2026 nel pomeriggio. L'orario delle 15:00 è disponibile. Mi serve nome e cognome.
Patient
Va benissimo.
IGEA Assistant
Mi serve solo nome e cognome per completare la prenotazione.
Patient
Il mio nome è Paolo Piana.
IGEA Assistant
Riepilogo appuntamento per Paolo Piana in ortopedia martedì 14 aprile 2026 alle 15:00. Conferma?
Patient
Confermo.
IGEA Assistant
Appuntamento confermato. Riceverà un messaggio di conferma.
Patient
No, grazie mille.
IGEA Assistant
Grazie a lei, buona giornata.
Stato live
Pronta
The hidden cost of a missed call.
Estimate the monthly recovery potential by integrating IGEA into your workflow. Precision meets profit.
Estimated recovery / month
Tempo recuperato nel recupero delle chiamate perse
24h 0m
Stimato su 20 giorni lavorativi.
Chiamate prenotazione perse
17/giorno
Calcolate come 70% delle chiamate perse.
Trasforma la tua reception oggi stesso.
Parla con un operatore IGEA umano
Prenota una Demo Call GratuitaRisposta rapida su WhatsApp. Nessun form lungo, apri la chat e scrivici direttamente.
Frequently Asked Questions
Quick answers to common questions to evaluate IGEA with concrete operational criteria.